# Content planner and social analytics (/docs/kanban/content-planner)

Content calendars have two extra tabs. **Planner** lays out the week hour by hour, shaded where your networks get the most engagement, with your drafts and queue beside it. **Analytics** shows how the board's posts did across networks, and each published post has its own **Analytics** tab.

- **Who can use it:** Everyone who can see the board can read the planner and analytics. Planning a post by dragging it needs the right to edit it, **+** on an hour needs **Add cards**, and moving a scheduled post needs **Schedule and publish posts** (all three on for Owners, Admins and Members by default). See [Board members, roles and access](/docs/kanban/board-members).
- **Before you start:** You need a content calendar with posts on it ([Write, preview and schedule social posts](/docs/kanban/social-posts)).

## Plan the week [#plan-the-week]

<Steps>
<Step>

### Open the Planner tab [#open-the-planner-tab]

On a content calendar, click **Planner**. The grid shows Monday to Sunday by the hour, scrolled to 6:00 AM, with today's date in blue and past hours greyed out. Shaded hours are the best times for the board's networks; the darker, the better.

![The Planner for 19 Oct – 25 Oct 2026: the week grid with shaded best hours and posts at their times, and the Drafts and Queue panels on the right](/screenshots/content-planner/01-planner.webp)

</Step>
<Step>

### Move between weeks [#move-between-weeks]

Use the arrows to go to the previous or next week, and **This week** to come back. The week is part of the page's address, so you can send a link to a particular week.

</Step>
<Step>

### Read the posts on the grid [#read-the-posts-on-the-grid]

Each post sits at its hour with its first network's icon and its title. Click one to open it.

| Looks like | Status |
|---|---|
| Solid blue border | Scheduled |
| Red border | Missed its time |
| Dashed border | Planned |
| Grey with a check | Published |

</Step>
</Steps>

**Search cards** and **Filter** above the grid narrow the posts shown, as on the board's other views ([Views, filters and saved views](/docs/kanban/kanban-views)).

## Plan drafts and posts [#plan-drafts-and-posts]

<Steps>
<Step>

### Find your drafts and queue [#find-your-drafts-and-queue]

**Drafts** lists posts that don't have a time yet ("No drafts without a time." when there are none). **Queue** lists planned and scheduled posts in order, with their status and time ("Nothing is planned or scheduled." when it's empty).

![The Drafts panel with four drafts and the Queue panel with one scheduled and three planned posts](/screenshots/content-planner/02-drafts-queue.webp)

</Step>
<Step>

### Drag a draft to an hour [#drag-a-draft-to-an-hour]

Drag a draft from **Drafts** onto an hour in the grid. It's now planned for that time, and a message says so: "… is planned for … Schedule it from the post when it's ready." Planned posts don't go out on their own.

![The planner after dragging 5 ways to answer DMs faster to Sat 24 at 11:00 AM, with the message Planned](/screenshots/content-planner/03-planned.webp)

</Step>
<Step>

### Move a post to another hour [#move-a-post-to-another-hour]

Drag a post already on the grid to another hour. A planned post is planned for the new time; a scheduled post is rescheduled ("Rescheduled", "… goes out …"). Posts can't be moved into the past, and published posts don't move.

</Step>
<Step>

### Add a post at an hour [#add-a-post-at-an-hour]

Point to an empty hour in the future and click the **+** that appears. A **New post** is added to the board's first status, planned for that hour, and opens so you can write it.

</Step>
<Step>

### Schedule it [#schedule-it]

Open a planned post and click **Schedule** in its **Publishing** panel ([Schedule a post](/docs/kanban/social-posts#schedule-a-post)); scheduling is coming soon.

</Step>
</Steps>

## See how your accounts are doing [#see-how-your-accounts-are-doing]

<Steps>
<Step>

### Open the Analytics tab [#open-the-analytics-tab]

On a content calendar, click **Analytics**. Choose the period (**7 days**, **30 days** or **90 days**) and **All networks** or one network's icon (only networks the board posts to are listed).

![The Analytics tab for the last 30 days on all networks: Impressions, Engagements, Engagement rate, Link clicks, New followers and Posts published, then the Impressions chart by network](/screenshots/content-planner/04-analytics.webp)

</Step>
<Step>

### Read the numbers [#read-the-numbers]

The strip at the top covers the chosen period, each number compared with the period before it:

| Number | What it counts |
|---|---|
| **Impressions** | Times the board's posts were shown. |
| **Engagements** | Likes, comments, shares and saves. |
| **Engagement rate** | Engagements divided by impressions. |
| **Link clicks** | Clicks on links in the posts. |
| **New followers** | Followers gained on the networks. |
| **Posts published** | Posts that went out in the period, with how many a week. |

![Analytics for 90 days on Instagram: the numbers compared with the previous 90 days and Impressions by week](/screenshots/content-planner/05-analytics-instagram-90d.webp)

</Step>
<Step>

### Read the charts [#read-the-charts]

- **Impressions**: by day (or by week, for 90 days), one line per network.
- **Engagements**: likes, comments, shares and saves over time.
- **Engagement rate by network** and **New followers by network**.
- **Engagement rate by format**: how posts, carousels, reels and so on did ("No posts were published in this period." when none went out).
- **Best time to post**: expected engagement by day and hour, in your time zone. The planner's shading comes from the same scores.
- **Top posts**: the posts with the most engagements, with their networks, when they went out, their reach, engagements and engagement rate. Click a post to open its analytics.

![The Best time to post heatmap, Monday to Sunday from 6 to 23, darker where engagement is higher](/screenshots/content-planner/06-best-time.webp)

![Top posts: New inbox launch with 993 engagements and Webinar recap clip with 266](/screenshots/content-planner/07-top-posts.webp)

Each chart has a button to switch to a table and one to download it as PNG, JPG, CSV or Excel.

</Step>
</Steps>

## See how a post did [#see-how-a-post-did]

Open a published post and click its **Analytics** tab (or **See how it's doing** in its Publishing panel). The results update as the networks report them.

![The Analytics tab of New inbox launch: Impressions, Reach, Engagements, Engagement rate, Link clicks and New followers compared with your average, then First 48 hours, Impressions by day, By network and Interactions](/screenshots/content-planner/08-post-analytics.webp)

- The numbers at the top count everything since the post went out: **Impressions**, **Reach**, **Engagements**, **Engagement rate**, **Link clicks**, and **Video views** (with average watch time) for videos or **New followers** otherwise. Each is compared with your average post on the board ("First published post on this board" when there's nothing to compare with).
- **First 48 hours** shows impressions building up after it went out, per network.
- **Impressions by day** shows each day it's been live.
- **By network** compares engagements across the networks it went to.
- **Interactions** breaks engagement into likes, comments, shares, saves and link clicks.
- **Top countries** and **Age** describe who saw it, and **Audience retention** shows how long people watched (videos only).

Before a post goes out, its Analytics tab says **Analytics start once the post is out**, with how many people the board's posts usually reach in their first days.

![Analytics start once the post is out: Posts on this board reach about 12,300 people in their first days. Schedule it at one of the best times to beat that.](/screenshots/content-planner/09-post-analytics-before.webp)

## Troubleshooting [#troubleshooting]

<Accordions type="single">
<Accordion title="I can't drop a post on an hour">
Hours that have passed don't take posts, published posts don't move, and you need to be able to edit the post. Moving a scheduled post also needs **Schedule and publish posts**; without it, a **Not rescheduled** message appears.
</Accordion>
<Accordion title="A post I planned isn't going out">
Planning only sets a time. Scheduling a post to go out is coming soon ([Schedule a post](/docs/kanban/social-posts#schedule-a-post)).
</Accordion>
<Accordion title="Analytics show nothing for a period">
No post went out on the chosen networks in that period. Pick a longer period or **All networks**.
</Accordion>
</Accordions>

## Next steps [#next-steps]

<Cards>
<Card title="Write, preview and schedule social posts" href="/docs/kanban/social-posts" description="Write the posts you plan here." />
<Card title="Views, filters and saved views" href="/docs/kanban/kanban-views" description="See posts on a month calendar or timeline." />
<Card title="Reports" href="/docs/reports/reports" description="See how conversations, campaigns and revenue are doing." />
</Cards>
