# Consent and privacy for tracking (/docs/ads/tracking-consent)

The **Consent and privacy** panel on **Setup → Tracking** decides when your [tracking tags](/docs/ads/tracking-tags) load for visitors to your public forms and short links: straight away, or only after they agree. It also lets visitors opt out with their browser's privacy signal.

- **Who can use it:** Changing these settings needs **Change consent settings**, which owners and admins have by default. Everyone else sees the settings, disabled.
- **Before you start:** Nothing. The settings apply to every tag you install, now or later.

## Choose when tags load [#choose-when-tags-load]

<Steps>
<Step>

### Open the panel [#open-the-panel]

In the sidebar, click **Setup**, then **Tracking**, and scroll to **Consent and privacy**.

![The Consent and privacy panel with Load tags right away selected, Ask first, and Respect Global Privacy Control switched on](/screenshots/tracking-consent/01-consent-panel.webp)

</Step>
<Step>

### Pick an option [#pick-an-option]

| Option | What visitors get |
|---|---|
| **Load tags right away** (the default) | Every visitor is tracked from the first page. Fine where consent isn't required, or with cookieless tools. |
| **Ask first** | Visitors see a short notice with **Accept** and **Decline**. Nothing loads until they accept. Needed in the EU and UK. |

The change saves as soon as you pick it and applies to visits from then on. The toast has **Undo**.

![Ask first selected in the Consent and privacy panel](/screenshots/tracking-consent/02-ask-first.webp)

![The toast "Privacy settings saved: They apply to visits from now on", with Undo](/screenshots/tracking-consent/03-saved-toast.webp)

</Step>
</Steps>

The line under the **Setup** title then reads "visitors are asked before anything loads".

## What visitors see [#what-visitors-see]

With **Ask first** on and at least one running tag, a visitor opening one of your forms sees a bar at the bottom: **Measure this visit?** with "Northwind Labs uses cookies from ad and analytics partners to see which ads bring people here. The page works either way." (your workspace's name), and **Decline** and **Accept**. The form works either way.

![The bottom of a public form with the Measure this visit? bar: Northwind Labs uses cookies from ad and analytics partners, with Decline and Accept](/screenshots/tracking-consent/04-form-with-banner.webp)

- **Accept** loads the tags and counts the page view.
- **Decline** loads nothing.

The choice is remembered in the visitor's browser for all your forms and links, so they aren't asked again.

<Callout type="warn" title="Short links don't wait for a choice">
A short link forwards the visitor straight on, so it never shows the notice. With **Ask first** on, tags on short links load only for visitors who already accepted on one of your forms.
</Callout>

## Respect Global Privacy Control [#respect-global-privacy-control]

**Respect Global Privacy Control** (on by default) loads nothing for visitors whose browser sends Global Privacy Control or Do Not Track. California treats that signal as an opt-out. With it on, those visitors don't see the consent notice either: nothing loads for them. Switch it off only if you have another way to honour opt-outs.

## What members and viewers see [#what-members-and-viewers-see]

Without **Change consent settings**, the options and the switch are disabled. If your role can't change anything on the Tracking tab, a **View only** notice says so; an owner or admin can change it in **Settings → Members & roles**.

![The View only notice above the installed Meta Pixel, Recent events and the Consent and privacy panel, whose options and switch are disabled](/screenshots/tracking-consent/05-view-only.webp)

## Troubleshooting [#troubleshooting]

<Accordions type="single">
<Accordion title="I chose Ask first but no notice shows on my form">
The notice shows only when at least one tag is running (not paused) on forms, and only to visitors who haven't chosen yet. If you already accepted or declined in this browser, you won't be asked again. A browser sending Global Privacy Control or Do Not Track sees no notice while **Respect Global Privacy Control** is on.
</Accordion>
<Accordion title="My tags count fewer visits after turning on Ask first">
That's expected: tags load only for visitors who accept. Pair your ad pixels with their [server-side conversion destinations](/docs/ads/conversion-destinations) so leads still reach the ad platforms.
</Accordion>
<Accordion title="The setting flipped back">
Saving failed. A toast says "Privacy settings weren't saved" with **Retry**.
</Accordion>
</Accordions>

## Next steps [#next-steps]

<Cards>
<Card title="Tracking tags" href="/docs/ads/tracking-tags" description="Install and test pixels and analytics tags." />
<Card title="What respondents see" href="/docs/forms/respondent-view" description="Your public forms from the visitor's side." />
<Card title="Short links" href="/docs/forms/short-links" description="How short links forward visitors." />
</Cards>
